How do I choose a stylist?
We recommend letting the work of the stylist choose you. Please go on our Instagram or Facebook Page and check out our work. Under each post is the stylist's name who did the work. The price may also dictate which stylist you choose. The DevaCut is $100 to $150 for first time cuts and then is from $75-$125 after that. It ranges from stylist to stylist and is based on the level of experience and knowledge of the stylist. Textured hair is complex and one may have a unique need that may require more experience for the most favorable outcome! If you have a unique concern, we recommend scheduling with an experienced stylist.
What is a Curl by Curl Cut? What is a DevaCut? What is the difference?
The Curl by Curl Cut is the original Curly Girl Cutting technique, created and taught by Loraine Massey, one of the original co-founders of DevaCurl. She is no longer with DevaCurl and is teaching her Curl by Curl haircut, in her Tribeca salon, Spiral XY. This avant-garde approach, to cutting curls is done on dry hair and is done literally Curl by Curl.
Why is the first DevaCut priced higher and take more time than follow-up appointments?
First-time DevaCuts take longer than follow-up DevaCut appointments for more than one one reason. One reason is because we need to get the residual product out of the hair before we can properly moisturizer your curls. We use steam to open the cuticle during this clarifying cleanse and follow with a steam-infused, deep conditioning mask. These steps are needed to get you on the right path.
Another reason is we provide every new guest a lesson on how to wash, condition, apply products and style your hair. We also go over how to care for your hair on a regular basis. We have a lot of knowledge to share with you and wants to help you find a routine that works best for you. Our goal is to provide you with the knowledge needed for the best results. It is more than a haircut, it’s an experience!
Do we offer discounts on DevaCurl products?
We have a rewards program that we know you’ll love! For every dollar you spend on products, you’ll receive 10 cents in rewards points. Once you’ve reached $10 in rewards points, you have the option to redeem them to get discounts on products or let it accumulate for larger discounts up to 90%! Points never expire!
We also have seasonal promotions on products, so be sure to open emails you receive from us! We also post promotions on Instagram and Facebook!
What is the Bounce-back Treatment and do I absolutely need this?
We have built the treatment into the first appointment because we have found that most guests need this in order for us to provide the best results. If there is silicone or oil build-up, we can not properly moisturize your hair. Below are some exceptions...
- If one has had a DevaCut in the past and has been following the CurlyGirl Method diligently-3 clarifying cleanses.
- If you have had a major chop and are sure the hair left doesn’t have residual silicone and/or oils left in the hair.
If you are using the following products you will definitely need this treatment:
- Shea Moisture
- Garnier Fructis Sleek and Shine Leave-in
- Mixed Chicks Leave-in
- Herbal Essences Long Term Relationship
- TIGI Bed Head Self Absorbed Conditioner
- Ouidad Moisture Lock
- Miss Jessie’s Creme de la Creme
- Dove Advanced Care Therapy Conditioner
- Yes to Carrots
- Beyond the Zone Noodle Head Soften Your Curls Curly Hair Conditioner
- Moroccan Oil products
- It’s a Ten
- Aveda brilliant damage control
- Bumble and Bumble (all products)
- Verb (all products)
- Pantene products
- Suave products
- Argan Oil products
Five signs of silicone build-up...
- Less curl definition
- Visible residue even after your hair is dry
- Unwanted casts on the hair (can be white or green)
- Frizz is present yet hair looks wet. Difficulty styling
- Hair feels greasy
Look out for these types of silicone products:
- Pheryl Trimethicone
- Ceteraryl Methicone
- Stearyl Dimethicone
- Ingredients ending in “cone”
How to prepare your hair for the appointment and why this is important!
Please come in with your hair damp, down and wavy/curly.We will dry your hair prior to your haircut. Your hair should not be pulled back at all. If you are still unsure how to prep your hair, let us know and we can help!
Come in a half hour earlier than your scheduled time and we will prep your hair for an additional $25. Please note that there is no additional charge for light revitalizing, only when we need to completely wet and style the hair.
How much is a Curl by Curl Cut? How much is a DevaCut? Why are these cuts more expensive than a regular haircut?
Why do I have to pay a deposit?
We require a 50% deposit due at the time of booking your appointment because of the amount of time allotted to our guests, especially the first appointment. The first appointment can take anywhere from one to two hours, depending on the condition of the hair. The deposit goes toward cost of the appointment unless the appointment is cancelled less than 48 hours in advance. We do make exceptions for emergencies.
What is our policy on canceling, modifying or rescheduling appointments? Refunds or exchanges on products?
If this is your first time coming in to see us and you need to cancel or reschedule your appointment, please give us at least 48 hours notice from your scheduled appointment time. If the appointment is canceled with less than 48 hours of notice, we require payment of the balance due from the service canceled, before a new appointment is scheduled.
If you have been to our salon and need to cancel with less than 48 hours notice from the scheduled appointment time, we require a fee worth 50% of the cancelled service, before a new appointment is scheduled.
Additionally, any guests who are scheduled with multiple services in one day, ( ie. Color and haircut or haircut and conditioning treatment), who wish to modify their appointment, please notify the salon at least 48 hours from the scheduled appointment time. If less than 48 hours notice was given from the scheduled appointment time, and the modified appointment takes less time, than the original services scheduled, it is treated the same as a cancellation for that service that was cancelled. For example, if you are scheduled with a highlight, base color and haircut, then change it to only a haircut, without giving us 48 hours notice, we will ask for a 50% fee of the services canceled.
We will not require a fee for cancellations due to emergency or illness. If you are unhappy with what you bought from us, no worries! We do allow a 4 week time-frame for product exchanges and/or refunds. If you can’t get back to the salon in time, please give us a call and let us know along with when you can come back. The product being returned, must be ¾ full for a full refund or exchange.
Consultations and first-timer info.
We offer complimentary consultations that must be scheduled in advance. Consultations are usually 15 minutes long and are scheduled Tuesday through Thursday morning. We encourage all new guests, looking to book a color and haircut service on the same day, to come in for a consultation so we can schedule the appropriate amount of time for your services. We also suggest splitting up your first haircut and color services into two separate appointments. This allows the stylist to get to know your hair and to understand exactly what needs to be scheduled for the color appointment. Splitting up color and cut appointments, is only suggested for guests who are new to our salon.
I have wavy/curly/coily hair but want a wet haircut. Is this possible?
If you have heard about our expertise with textured hair it is because of our extensive training and focus on cutting textured hair using the DevaCut technique. We will not cut curly hair wet, which is similar to cutting it blindfolded. If you are letting your hair air-dry naturally, are diffusing it, or looking to encourage your natural texture the majority of the time, then the DevaCut is the method we will use, to ensure the best results!
Am I still able to blow out my hair straight?
Yes, and the DevaCut blows out beautifully! The DevaCut is a hair cut that can be done on any texture, not just curly or super curly. While we recommend that you give your hair a rest from the heat and tension for 6 months after your DevaCut, we understand that the commitment to not blowing your hair out straight may be unrealistic. Please note that the DevaCut works better when not flat-ironed but blown out loose and smooth!
Am I a candidate for the DevaCurl haircut? Answer these questions to find out if the DevaCut is right for you:
- Does your hair respond to humidity?
- Are you tired of your hair being frizzy?
- Are you afraid of someone cutting "layers" into your hair?
- Are you afraid of getting haircuts?
- Has it been as least 6 months to 1 year since your last haircut?
- Does your hair have a triangular shape?
If you answered yes to any of those questions, make an appointment ASAP! We got ya!