Before your next appointment:
You will receive a confirmation email and text reminder about your appointment. We do require a 48 hour cancellation for any appointments you are not able to keep unless you are ill. Any no-show appointments will require a 100% non-refundable deposit in order to reschedule, in addition to paying for the missed appointment. You must arrive 5 minutes prior to your scheduled appointment. We will be working on a schedule that will allow for proper cleaning and sanitation between every guest, arriving later than 15 minutes to your scheduled appointment will result in having your appointment rescheduled and/or being placed on a waiting list. This is also handled the same way as a no-show/ missed appointment.
Once you arrive for your appointment:
We can not allow anyone in the salon who is not having a service: no exceptions, including children.
If you have someone bringing you to your appointment, they will need to wait in their car and be available to pick you up as soon as your appointment is finished. Also during this time we will not be able to service children under 8. Children 8 and over receiving a haircut, must be willing to wear a mask and able to be accompanied only by their stylist. If your child takes off their mask and/or is struggling with sitting in the stylist’s chair, we will have to end the appointment. We will still charge a full haircut price for the appointment.
We will have a mandatory, one time “service kit” for $25, that will be added to all appointments.
It includes a cape and a microfiber towel in a sealed bag. This is to be used on you alone and taken home with you. As per the State Board of Cosmetology, we are not permitted to reuse capes and are trying to limit the amount of laundry we handle as we feel this is the safest way for everyone. We ask that you wash the cape and towel at home, place it in the bag to bring it back with you to your future appointments.
IF YOU ARE SICK or experiencing symptoms of COVID-19 such as fever, sore throat, shortness of breath or cough, do not come to the salon.
You will not be charged a deposit for illness. Please stay home and reschedule your appointment when you are well again.
Once inside the salon, your service provider will greet you with a smile (from behind their own mask).
Both you and your service provider will wash/sanitize your hands and then go directly to the service station.
Our salon will look a little different!
We have removed a lot of furniture in order to "social distance" for space. Additionally we will have dividers between our shampoo sinks. Our hair stylists will be working in shifts and spread out throughout our salon. We may be working in other areas of the salon for your service. You may be asked to process your hair color in other areas of the salon that you may not be accustomed to but will provide ample space for your comfort and safety.
For your safety, we will be taking extra disinfecting precautions between every guest.
Even though we have always had high standards for cleanliness, we will be doing even more to sanitize stations, chairs, shampoo sinks and tools before and after you are in your stylist's chair.
As a precaution, and to focus on essential services, we will be suspending all diffuses and blow-dries, unless you are a new guest.
Also, no one is permitted to dry their own hair in our salon at this time. This added safety measure is to ensure that we are not potentially blowing virus particles around the salon. For all DevaCut and Curly Cut guests, you will be asked to arrive with clean, dry and styled hair for your dry cut. This will be communicated to you prior to your visit. For others, we will be shampooing you prior to your haircut.
Curl Hair and Wellness abides by the same standards listed above. Curl also affirms that they have improved and expanded their sanitation protocols to more thoroughly fight the spread of COVID-19 and other communicable conditions.