New Client Waiver

Appointment Commitment
By booking an appointment at Curl Hair and Wellness, I understand that my stylist reserves time exclusively for me. This time cannot be filled by another client without proper notice.

Cancellation & Rescheduling Policy
I agree to provide at least 48 hours’ notice to cancel or reschedule any appointment.

• Cancellations or reschedules made within 48 hours of the scheduled time will result in a charge of 100% of the scheduled service total to the card on file.
• No-shows will also result in a charge of 100% of the scheduled service total to the card on file.

These fees are designed to protect the time and income of your stylist and the business.

Payment Authorization
I hereby authorize Curl Hair and Wellness to charge my credit/debit card on file for the applicable cancellation or no-show fees described above. This authorization will remain in effect unless and until I revoke it in writing and all outstanding balances are paid in full.

Dispute Waiver
By signing below, I acknowledge and agree that I am financially responsible for any fees related to cancellations or no-shows under this policy. I understand these fees are not subject to refund or reversal through my card issuer or bank, and I agree not to dispute such charges, as they are consistent with this signed authorization and the policies publicly displayed on Curl Hair and Wellness’s booking site, social media, and in-salon signage.

Additional Fees
There are also additional fees that could incur during the appointment. The stylist will explain the additional services and charges before they are performed. Below is a list of possible service fees.

Extra hair, tangles and product used for hair that is thicker than a typical amount. $25-$50

Silicone build-up aka Clarifying treatment. Includes a conditioning mask. $25-$35

If hair is pulled back when the client arrives to the appointment and needs to be completely wet down and dried. This service could take an additional 30-45 minutes. Stylist reserves the right to refuse service altogether, if there isn’t enough time for this step. If service is refused it is considered a no show and will be handled the same way. If there is enough time, a $25 fee is added on. (We do not charge for a minor retouch to prep hair before the appointment)

If a client is a half hour late or more, it is counted as a no-show unless the stylist has the time and there is communication regarding lateness before the appointment.

There is a credit card processing fee of $2.50 for all cancellations. It will be deducted from your deposit. If you reschedule your appointment to a later date, you will not be charged a fee, and the deposit will transfer over to your new appointment.

Photos on social media
Client gives permission to use my photographs to promote the salon. I understand that images may be used in publications, online publications, social media and websites etc. I also understand that no royalty, fee or other compensation shall become payable to me by reason of such use.

Minors
All minors must be accompanied by an adult to answer questions the stylist may have or for additional services that would need to be performed. If not we will ask the minor to call a parent to ask permission for additional services. If the minor refuses to call a parent and we can’t get in contact with a parent, we will perform services needed to continue with the appointment. Please note that these services are only suggested out of necessity and not to add on charges for our benefit.

Please bring quarters for the parking meter. You may also download the app, Parkmobile, which allows you to pay your meter from your smartphone. We are not responsible for parking tickets and will only feed the meters if a staff member is available to do it.

Color and Haircut REVISIONS: We pour our heart and soul into every snip, color, and style. However, sometimes, the hair gods might have a different plan, and miscommunications can happen. But fear not, we've got you covered!
While we don't offer refunds, we want nothing more than to see you thrilled with your hair. If by some twist of fate, we missed the mark or you think we didn't quite nail it, we're happy to offer one revision. Yep, you heard that right! Just give us a shout before the two-week mark after your appointment, and we'll make it right.

Now, let's talk about the fine print. We're counting on you to follow the care instructions we provide you with. Think of them as your secret recipe for maintaining that gorgeous mane. Remember, fabulous hair requires TLC from time to time. So, promise us you'll treat your curls like royalty, and we'll keep them looking majestic!

Prepping for EVERY appointment-

Pre Haircut Appointment:
- Arrive with your freshly SHAMPOOED hair, down, dry & curly, styled with products in it. We need your hair washed & styled the day of or day before your scheduled appointment. Please do not have your hair damp, wet or in a ponytail, clips, scarves, etc. NO tucking!

For color or highlight appointments only:
Please come in with freshly washed hair. No root color spray. If you don't follow these instructions, it will affect the outcome of your color.

Oh, and did we mention that we love feedback? Your satisfaction means the world to us, and we're always looking to up our game. So, if you have any suggestions, thoughts, or even a funny hair meme to share, we're all ears! We want your experience at Curl Hair and Wellness to be nothing short of extraordinary.

So, get ready to slay with sensational hair that turns heads wherever you go. And if we ever fall short of your expectations, remember, we're just a quick chat away from making it right. We're here to make you feel like the dazzling star you truly are!

By signing this agreement, you acknowledge that you have read and understood our cancellation policy. You agree to be responsible for any charges resulting from a violation of this policy. Please note that we require a signed copy of this agreement before we can proceed with your appointment.

Thank you for your understanding and cooperation. We look forward to providing you with the highest quality of service.

Please sign below that you have read and acknowledge the items above.