We are excited to meet you! To get started we need to deliver some important information about the appointment and when additional fees incur. We ask you to read it thoroughly, then sign below.
~A credit card number will be held at the time of booking an appointment. It is only charged when the appointment is missed without notifying us or canceled less than 48 hours from the appointment time. Because the first appointment can take 3 hours, we charge the full price of the haircut if we arent notified or it is canceled less than 48 hours. We make exceptions for illness and emergencies.
~Extra hair, tangles and product used for hair that is thicker than the typical amount and hair cut appointments that take up to 3 and a half hours plus, will be charged an additional fee of $50. We also ask that all clients with excessively thick and/or damaged hair call for a complimentary consultation before scheduling an appointment so we can schedule the appropriate amount of time. If we are not notified that we will need extra time, the appointment can take up 8 hours, as the stylist will have to work on you in between other clients scheduled after your allotted three hour appointment and the charge will be an additional $75-$200, (depending on your stylist). If we are notified that you have a lot of hair and you are scheduled the appropriate time, and it takes (5 plus hours) the additional fee will be 50% of the CurlyCut plus any additional treatments needed. In both situations, there is also $25 product fee applied for extra products used during the service. Your stylist will discuss extra treatments with you before they are performed.
~If hair is pulled back when client arrives to the appointment and needs to be completely wet down and dried. This service could take an additional 30-45 minutes. Stylist reserves the right to refuse service altogether, if there isn’t enough time for this step. If service is refused it is considered a no show and will be handled the same way. If there is enough time, a $25 fee is added on. (We do not charge for a minor retouch to prep hair before the appointment)
~If a client is a half hour late or more, it is counted as a no-show unless the stylist has the time and there is communication regarding lateness before the appointment.
~Any adjustments to multiple services or a service that would change the timing of the services scheduled, must be done with 48 hours notice, or it is considered a cancellation for the service removed. Example: if color and cut are scheduled and client decides not to do color service and keeps the haircut, less than 48 hours notice, payment for 100% of both services are still required.
~All minors must be accompanied by an adult to answer questions the stylist may have.
~Please bring quarters for parking meter. You may also download the app, Parkmobile, which allows you to pay your meter from your smart phone. We are not responsible for parking tickets.
~ Your stylist will ask for your verbal consent before taking any photos of you during an appointment. If your verbal consent is given to us to take the photos, we may use them for social media, advertising and our website.
~ We are only accepting cash, check or Venmo as payment at this time. There is an ATM in the store next to us. Please note that tipping can not be added on to the salon’s Venmo or a check but you can Venmo your stylist directly or write them a check personally.